EVA Partner Network — Privacy Policy

Last updated: 23 June 2026

This Privacy Policy explains how KVERTI DOO ("we", "us", "our") collects, uses, and protects information in the EVA Partner Network app (the "App"), the staff and operator companion for venues, organizers, and partners on the EVA platform. The App is intended for authorized partner staff, not for the general public.

1. Information We Collect

• Staff account information: name, username, email, phone, role, and the organization(s) and venue(s) you are authorized to manage.
• Operational data you access or act on as staff: reservations, guest check-ins, ticket scans, guest lists, events, and venue details for your organization.
• Device and usage information such as app version, device model, and diagnostic data used to operate and secure the service.
• Location and camera access, when granted, are used for venue operations and for scanning ticket and reservation QR codes.

2. How We Use Information

• To authenticate staff and enforce role-based access to your organization's data.
• To process reservations, check-ins, and ticket scanning at your venues and events.
• To provide operational dashboards, guest lists, and notifications.
• To maintain security, prevent fraud, and comply with legal obligations.

3. Guest Data Processed on Behalf of Partners

When you use the App, you may view and act on personal data of guests (e.g., names, party sizes, arrival status) for the purpose of fulfilling their reservations and entry. We process this data on behalf of the partner organization and only for legitimate operational purposes.

4. How We Share Information

• Service providers that help us operate the App, including push-notification delivery (Firebase Cloud Messaging) and payment infrastructure where applicable (Stripe).
• Within your organization, according to roles and permissions configured by your organization's administrators.
• Legal and safety disclosures where required by law or to protect users.

We do not sell personal information.

5. Data Retention

We retain information for as long as your staff account is active or as needed to provide the service, comply with legal obligations, and resolve disputes. Contact us to request account changes or deletion.

6. Security

We use industry-standard measures including encrypted connections (HTTPS), authentication, and role-based access controls. No method of transmission or storage is completely secure.

7. Changes to This Policy

We may update this policy from time to time. Material changes will be reflected by updating the date above and, where appropriate, through in-app notice.

8. Contact

KVERTI DOO
Email: contact@qwerty.com.mk